System Parameters
The System Parameters screen contains high-level information that affects the operation of your Emplifi Agent system.
Any changes made to these settings can take up to ten minutes to go into effect. The settings are cached on the Web server with an auto refresh interval of ten minutes.
To access the System Parameters screen:
In Administration, select System Setup > System Parameters.
The following information is available on this screen:
System Information
Field | Description |
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Usage Name | This is an arbitrary name that you can assign to this Emplifi Agent instance. It can sometimes be useful for identifying the system from within certain administration utilities. It does not affect the system in any other way. |
Usage Type | This field describes the intended purpose of this Emplifi Agent instance: typically, either Training or Production. This is intended primarily for your own reference, as it has little effect on the operation of the system. There are a few processes that will generate an extra warning before doing anything destructive, when the Usage Type is set to "Production." Also, the Archive Utility will only archive into a database whose usage type is set to "Archive." In addition, the Email Service: Inbound Mail Server uses this setting to match up the email service to the server. If the usage types do not match, the email service will not run. |
Database Version | This is the version of the Emplifi Agent database schema. It should not be changed manually except in rare circumstances, and only under the direction of Emplifi personnel. Normally the version is incremented automatically when you upgrade the database. |
Custom Mode | The value in this field signifies that you have custom code that was provided to you by Emplifi. Your Implementation Consultant or Account Manager will know what value to put into this field. |
Language ID | For information, see Language ID. |
Unicode Support | This indicates if the database supports Unicode data types. Unicode is used when needing to store data that is non ASCII. This is defined when the database is initially created. The flag cannot be changed once the database has been created. |
Database Information
The fields under the Database tab are filled in when the database is first created. Your Database Administrator will know what these settings should be.
These settings should not be changed after the database has been set up, except in rare circumstances. Doing so could render the system inoperable.
Date and Time Settings
Field | Description |
|---|---|
Date Format | Enter the standard entry/display format for date data types.
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Time Format | Enter the standard entry/display format for time data types.
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Time Zone | Select the time zone to use when storing all values in the database. This is typically used if you have agents in multiple time zones who are all sharing a single database. Whenever a date/time value is written to or read from the database, it will be converted between the database time zone and the agent's local time zone. We recommend that you consult with Emplifi Professional Services before using this feature. Changing this value once data has been entered into the system could have unintended consequences, as existing date/time values may no longer be accurate. Leave this field blank to use the time zone defined for the agent. Blank is the default setting.
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When displaying dates with the month in written (versus number) format and using the Regional 2 time zone, the language is determined by the agent's computer settings, except for reports which are determined by the settings for the server where Emplifi Agent is installed.Password Settings
Field | Description |
|---|---|
Lock User After X Failed Logon Attempts | If multiple failed logon attempts occur from a given user account, the system will block any additional logon attempts for that account until an administrator clears the lockout using the Clear Locked Users Utility. |
Prevent User From Using Last X passwords | Enter the number of passwords a user must use before re-using a password. If this field is left blank or set to "0," then this feature is disabled. |
Passwords Expire Every X days | This setting determines how often users must change their passwords. Enter the number of days in between each password expiration. If this field is left blank or set to "0," then this feature is disabled.
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Days In Advance To Warn Before Expiration | Enter the number of days prior to password expiration that users will receive a warning. When the warning is scheduled to display, a message will prompt the user to change their password. If the user clicks the message, the Change Web Password window will display. |
Minimum Days Before Allowing Password Change | Enter the minimum number of days that must pass after creating or changing a password before a user can change the password. |
Minimum Length of Passwords | If you want to ensure that all users create passwords that are a minimum length, enter the value here. If this field is left blank or set to "0," then any password length is allowed. |
Maximum Length of Passwords | Enter the maximum number of characters that a user can enter for a password. The highest number of characters is 20. |
Minimum # of Digits in Passwords | If you would like to ensure that each user's password contains a mixture of letters and digits, enter the minimum number of digits that you want each password to contain. If this field is left blank or set to "0," then the password will not require digits. |
Minimum # of Upper Case Letters in Passwords | If you would like to ensure that each user's password contains a certain number of uppercase letters, enter the minimum number of uppercase letters that you want each password to contain. If this field is left blank or set to "0," then the password will not require uppercase letters. |
Minimum # of Lower Case Letters in Passwords | If you would like to ensure that each user's password contains a certain number of lowercase letters, enter the minimum number of lowercase letters that you want each password to contain. If this field is left blank or set to "0," then the password will not require lowercase letters. |
Minimum # of Special Characters in Passwords | If you want to ensure that each user's password contains a certain number of special characters, enter the minimum number of special characters that you want each password to contain. If this field is left blank or set to "0," then the password will not require special characters. |
Changing either the Minimum Length or Minimum Digits settings will not affect users' existing passwords. These rules will not be enforced until the next time users change their password.
Miscellaneous Application Settings
Field | Description |
|---|---|
Message Popup Priority | Users will be automatically alerted when a high priority MessageCenter message is received in their inbox. Select the minimum priority that will cause alert. For information, see MessageCenter Alerts. |
Decimal Format | Enter the format that all decimal categories are stored as in the database.
For the format characters, see Decimal Format. |
Culture Name | Enter the unique name for the culture and language to use.
For information, see Culture Name. |